Nam makes

complexity

simple

Sr. Product Designer at Trip.com for International Flight Experience.

Currently at NightfallThe Routing CompanyServiceNow, & Microsoft.

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Work Showcase
Work Showcase
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7+

Years of making boring product feel sexy

Addicted to Matcha

Hi, I'm currently crafting seamless international flight booking experiences for Trip.com Group in Shanghai.

Previously spent years in building SaaS and AI products across the U.S., Singapore, China, and Vietnam.

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How Can I Help?

How Can I Help?

How Can I Help?

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Full-Stack Product Designing

Creating visually stunning, user-friendly websites tailored to your brand’s identity.

Tech Stack:

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Contract Work

Available For:

Freelance

Remote Work

Consulting

Find Me On:

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Career

Career

Career

@2017 - Present

2026 – Present

Sr. Product Designer

Leading the redesign of the flight booking experience to align with global UX standards and support Western market expansion. I focus on simplifying complex flight flows into clear, scalable user journeys based on established global patterns.

2022 – 2025

Product Designer

Designed and led a major revamp of the core dashboard and design system, directly contributing to a $40M Series B funding round and improving UX efficiency and consistency across the platform.

2019 – 2022

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Lead Product Designer

Led 0→1 design for Pingo Rider, Driver, and Dispatcher apps across 6+ cities, built a unified design system reducing engineering rework by 25%, streamlined routing tools, and created investor prototypes that helped secure $15M Series A funding.

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2026 – Present

Sr. Product Designer

Leading the redesign of the flight booking experience to align with global UX standards and support Western market expansion. I focus on simplifying complex flight flows into clear, scalable user journeys based on established global patterns.

2022 – 2025

Product Designer

Designed and led a major revamp of the core dashboard and design system, directly contributing to a $40M Series B funding round and improving UX efficiency and consistency across the platform.

2020 - 2022

Timeline image

Lead Product Designer

Led 0→1 design for Pingo Rider, Driver, and Dispatcher apps across 6+ cities, built a unified design system reducing engineering rework by 25%, streamlined routing tools, and created investor prototypes that helped secure $15M Series A funding.

2019 (Jan - June)

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UX Intern

Conducted UX research and audits on high-traffic pages (1M+ monthly visits) to improve accessibility and usability, partnering with stakeholders to align digital assets with brand and accessibility standards.

2017 – 2018

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Social Community Manager

Managed multi-platform social media operations via Sprinklr, boosting engagement by 30% monthly; led content strategy, community engagement, and feedback programs to enhance brand presence, user sentiment, and lead generation.

2017

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Social & Digital Marketing Guru

Collaborated with the Phleek founder on product, marketing, and operations, optimizing performance metrics and helping the startup secure 3 billion VND on Shark Tank Vietnam.

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My Proud Moment

My Proud Moment

The I made this moments

The I made this moments

Trip.Com - iF DESIGN AWARD 2026 for Outstanding Inclusive Design

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Nightfall AI honored as winner of the 2024 SC Awards

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CNBC - The Routing Company lets you hail a ride on public transit

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METRO - TRC won Innovative Solutions Award for 2022

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Featured In Media

Featured In Media